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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tina Bonanno

August 30, 2023

5  out of  5 rating by Tina Bonanno
"Elena is a breath of fresh air. Customer Service that we should all be able to rely on. AN ACTUAL phone call, what a concept! She doesn’t hide behind email. A personal touch that seems to be a thing people have forgotten. Give that girl a raise. A BIG FAT RAISE. Thanks for all you do."

Vlaminexte Blay

February 28, 2023

5  out of  5 rating by Vlaminexte Blay
"Es una persona muy amable Gracias por su paciencia"

brenda davidson

February 4, 2023

5  out of  5 rating by brenda davidson
"Excellent customer support service from Kaen Lopez in addressing my questions and responding in a timely matter to my concerns."

Marquetta Howard

January 20, 2023

5  out of  5 rating by Marquetta Howard
"Professionalism Outstanding with exceptional customer service! Thank you"

Megs Hodges

December 6, 2022

5  out of  5 rating by Megs Hodges
"I am a very new customer to this branch, but so far it's pretty awesome. April was very helpful and patience."


November 17, 2022

5  out of  5 rating by Y
"Nikki has been my State Farm agent For over 15 years. She is the most compassionate agent I have ever had and can't imagine what would have happened to our family's estate if something ever happened to us without her guidance. We sleep better nowing that we are insured with the best agency and the most affordable that fits our budget."

A. Cierra

July 31, 2020

5  out of  5 rating by A. Cierra
"Great service, great rates!"

Erica Stewart

July 31, 2020

5  out of  5 rating by Erica Stewart
"I have been interested in purchasing life insurance for a while but didn’t quite know how to navigate... Nikki gave a presentation and was very knowledgeable and answered all my questions. I’m proud to be her customer and have recommended her to friends and family!!"

Trishawn Smith

July 25, 2020

5  out of  5 rating by Trishawn Smith
"Nikki helped make my transition from Georgia to Ohio smooth. She and her team are very professional and knowledgable of the services offered. She even checked on me months later to find out how I was settling in. I appreciate working with Nikki as she came highly recommended. If you are in need of insurance give Nikki call. You will not be disappointed!"

Dwight Isaacs

July 25, 2020

5  out of  5 rating by Dwight Isaacs
"I have been with Nikki's State Farm agency since 2011 and I love the customer service she provides. She has, on several occasions, went above and beyond to call, text, and or email me personally to let me know my coverage was in danger of lapsing. She also has recommended top notch agents for me in other states as O have commercial property all over the USA. Quite Frankly, she is my go to person in the insurance and the 'assurance' industry. She will never let you fail. She cares about her customer, no matter what, she will underwrite the best policy for you. And after the policy is underway, she will always just be a phone call or text away. She is NOT a 9 to 5'er. She will answer questions over the weekend if need be. Bottom Line, she is awesome! [Mic drop]"

Wo Girma

July 25, 2020

5  out of  5 rating by Wo Girma
"Nikki is very knowledgeable about life insurance & generational wealth Insurance tools. I learned a lot from a recent seminar I attended."

Dorothea Hives

July 24, 2020

5  out of  5 rating by Dorothea Hives
"Doing business with Nikki Ogunduyile was an awesome experience, she answered all my questions, made me feel comfortable with the insurance I purchased. I would recommend Nikki to my family and friends."

Phillyy Phillyy

July 23, 2020

5  out of  5 rating by Phillyy Phillyy
"After attending the life insurance session held by Ms. Nikki, I walked away with clear and concise information on the life insurance options available as well as which one would be well suited for me and my needs. She is very knowledgeable in her line of business and I would highly recommend her to any friend or family member."

Elliot Pierce

December 9, 2019

1  out of  5 rating by Elliot Pierce
"This office is inefficient and unprofessional. The agent is unavailable"

Gloria Davenport

July 3, 2017

5  out of  5 rating by Gloria Davenport
"Nikki always has her customers' best interest in mind. She really cares which is very rare these days"

Debra Redd

July 1, 2017

5  out of  5 rating by Debra Redd
"I have been insured with Nikki for 9 years. She has always been amazing to work with."

Kim Davenport

July 1, 2017

5  out of  5 rating by Kim Davenport
"Smart, friendly, professional service!"

Sunny Delight

April 1, 2017

1  out of  5 rating by Sunny Delight
"I been trying to contact their office about a rate change to my policy for a week with no returned call. I left messages and still no response back and everytime I call it goes to voice mail. I will be contacting new insurance company today."